Shipping Policy

Shipping Rates

Our batteries can be very expensive to ship due to the weight density of the product. Instead of burying the cost into our products, shipping costs are charge according to our discounted FedEx rates. To determine the shipping and handling charge of your order, add the items you wish to purchase to your shopping cart and click the “Estimate Shipping ” button on the shopping cart page. After supplying your shipping address, a variety of shipping and handling charges will be displayed. To change shipping options, use the radio buttons to select a new method of shipping.

When will I receive my order?

Orders ship from our warehouse in Southlake, Texas. Most addresses are reached by standard ground within three business days, but a few will take four or five. Give us a call and we can tell you exactly when delivery is expected.

Expedited

We specialize in larger Sealed Lead Acid batteries and ship thousands of pounds of batteries daily. Ground shipping is by far the most economical way to go, but sometimes, that just isn’t fast enough. We do offer next day and second day air service for faster delivery. Please select your service level during checkout to get current rates. Next Day and Second Day Air orders for in stock items received prior to 2:00PM CST will be shipped the same day. Portable Power will use Fed-Ex as the air delivery carrier.

Frequently Asked Questions

Reach out to us with any additional quesitons!

Can I bill to my FedEx account?

If requested, we will bill to a third party FedEx account (except LTL). Please note that any courier, freight collect or billed third party shipments are subject to a packaging and handling charge of $10.00 per box or $25 per pallet, maximum charge of $25.

Can you ship UPS?  On my account?

We can ship using UPS; However, UPS charges a non-standard pick up fee of $15 that will be added to the order. Orders shipped on your UPS account number will additionally be subject to our third party packaging and handling charge.

What is Best Way Shipping?

Orders that have selected the “Best Way Shipping” option will be shipped at our discretion through the carrier and method that makes the most economical sense. Carriers include USPS, FedEx, XPO and Old Dominion.

International Shipping

For International shipments, we use FedEx exclusively. You may wish to contact us directly for an international shipping quote through FedEx. All international orders are subject to fees such as customs brokerage and duties. These charges may not be included in the shipping cost and must be paid by the customer at the time of delivery. In addition, we DO NOT accept credit cards for international orders. All international orders must be paid by Electronic Funds Transfer (EFT). The details of how to send your payment will be emailed to you once an order has been placed. Also, please note that the transit time of your order is subject to your country’s laws and customs polices. Alternate shipping may be arranged if you wish to have product picked up from our warehouse using your preferred carrier. Payment for product must be received prior to the release of said product.